Knight Squad Academy
Vulnerability advisory

CVE-2025-14033

Research by Md. Moniruzzaman Prodhan May 13, 2026
Overview

Summary

The ilGhera Support System for WooCommerce plugin for WordPress is vulnerable to unauthorized access of data due to a missing capability check on the 'get_ticket_content_callback' function in all versions up to, and including, 1.3.0. This makes it possible for unauthenticated attackers to view any support ticket content, including sensitive customer information and private communications, by providing a ticket ID.

Risk profile

CVSS assessment

5.3 · M E D I U M
Vector CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N
Attack vector
N E T W O R K
Complexity
L O W
Privileges
N O N E
User interaction
N O N E
Scope
U N C H A N G E D
Confidentiality
L O W
Integrity
N O N E
Availability
N O N E
Classification

Weaknesses

  • Authorization Bypass Through User-Controlled Key CWE-639
Further reading

References

6 sources
  1. plugins.trac.wordpress.org https://plugins.trac.wordpress.org/browser/wc-support-system/tags/1.2.6/includes/class-wc-support-system.php#L643
  2. plugins.trac.wordpress.org https://plugins.trac.wordpress.org/browser/wc-support-system/tags/1.2.6/includes/class-wc-support-system.php#L68
  3. plugins.trac.wordpress.org https://plugins.trac.wordpress.org/browser/wc-support-system/tags/1.3.1/includes/class-wc-support-system.php#L780
  4. plugins.trac.wordpress.org https://plugins.trac.wordpress.org/browser/wc-support-system/trunk/includes/class-wc-support-system.php#L643
  5. plugins.trac.wordpress.org https://plugins.trac.wordpress.org/browser/wc-support-system/trunk/includes/class-wc-support-system.php#L68
  6. www.wordfence.com https://www.wordfence.com/threat-intel/vulnerabilities/id/40ceea17-ec60-4775-8495-e2f7643d1b7c?source=cve